Privacy Policy

Vitapark LLC ("Vitapark", "we", "us") is committed to protecting your personal information. This Privacy Policy describes what information we collect through the childlife.am website (the "Site"), how we use it, and the rights you have.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect only the following information:

• Contact form data. When you fill out our contact form, we collect your name, email address, phone number (optional), and the content of your message.
• Analytics data. We use Google Analytics 4 to collect anonymous statistics on Site usage (number of visits, pages viewed, device type, geographic region). This data cannot be used to identify you.
• Site preferences. Your language choice (Armenian, English, Russian) is stored in your browser's localStorage to improve your experience.

We do not collect:

• Payment card details (we do not sell online)
• Medical information
• Personal identification numbers
• Detailed information about your child

2. How We Use Your Information

We use the collected information solely for the following purposes:

• Responding to your inquiries
• Helping you find the nearest pharmacy that sells ChildLife Essentials products
• Improving the Site's performance and user experience
• Fulfilling our legal obligations

We will never use your data to:

• Send promotional messages unless you have directly opted in
• Sell to third parties
• Build profiles about your child

3. Sharing Data With Third Parties

We do not sell, rent, or trade your personal data. In limited cases, we may share data with:

• Google Analytics (Google LLC, USA) for site analytics. Data is transferred in anonymized form.
• Legal requirements. If required by the laws of the Republic of Armenia or by court order.
• Our service providers (for example, technical site maintenance) solely to operate the Site.

All service providers are required to protect the confidentiality of your data.

4. Cookies

Our Site uses cookies to improve your experience.

• Essential cookies. To ensure the Site functions (language choice, session).
• Analytics cookies (optional). Google Analytics — for website usage analysis. Loaded only after your consent.

You can accept or reject cookies in the banner shown on your first visit. Rejecting will prevent analytics cookies from loading.

5. Your Rights

As the subject of your personal data, you have the following rights:

• Right of access. To know what data we hold about you.
• Right of rectification. To request correction of inaccuracies.
• Right of erasure. To request deletion of your data ("right to be forgotten").
• Right to object. To opt out of marketing communications.
• Right to complain. To file a complaint with Armenia's Personal Data Protection Agency.

To exercise your rights, write to us at info@vitapark.am. We will respond within 30 days.

6. Data Retention

We retain your data only as long as necessary for the following purposes:

• Contact form data: 1 year (unless you request earlier deletion)
• Analytics data: 26 months (Google Analytics default setting)
• Language preference: until you clear your browser

7. Security

We apply reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no system can be 100% secure, and we cannot guarantee absolute security.

8. Minors

Our Site is not intended for children under 16. We do not knowingly collect data from them. If you are a parent and believe your child has provided us with data, please contact us.

9. Changes to This Policy

We may update this Policy from time to time. Changes will be published on this page with the updated date. For material changes, we will notify you via a notice on the Site.

10. Contact

For questions regarding this Policy or your personal data, contact us:

Vitapark LLC Tevosyan 7/9, Yerevan, Armenia Phone: +374 60 400 900 Email: info@vitapark.am